Inhouse Guest Information
THE ESSENTIALS
Entry/Exit Gate Code: Supplied prior to check-in, if forgotten feel free to text us on 0403 058 564
Check-in: From 2:00 PM via your exclusive gate code.
Check-out: By 10:30 AM.
Wi-Fi Network: Clayfields [Villa 1 or 2] Wi-Fi Password: Clayfields
Parking: Complimentary parking is available directly adjacent to your villa. Please refrain from parking on the grass to preserve our lawns.
OFF GRID & SEPTIC
Please be considerate in your consumption. The estate runs off solar power, only harvested rain water and a bio-septic system for waste. Please ensure nothing goes down the toilets other than the paper provided.
GUEST AMENITIES
Lighting: If you arrive in the evening, the outdoor lights will be on. For your comfort, please turn these off when retiring for the night so they do not disturb your sleep. The carport lights operate on a motion sensor and will turn off automatically.
Breakfast Provisions: Your breakfast provisions are located in the fridge and cupboards. These are provided for your entire stay, for up to 2 nights. We will deliver fresh provisions after your second night for longer stays.
Entertainment & Wi-Fi: If any difficulties TV and Remote operating instructions are located at the end of this guest information. You have free access to Netflix within the Smart TV’s.
Fireplaces & Firepit: During the winter months (April-October), indoor fires are set and ready to light, with firelighters included to help them light easily. Spare wood for subsequent nights is located in the carport. If weather permits, you are welcome to use the outdoor firepit; please exercise extra caution if conditions are windy, as we are in a bushfire risk area. .
Check-out: Check-out is by 10:30 AM. We appreciate a quick call or text to let us know when you are departing. You can simply leave any keys on the kitchen bench, and exit.
OPERATING THE JACUZZI
The outdoor spa is ready for use, filled with rainwater and set to a warm 36 degrees in the winter months, and cooler 28 in summer, for your stay. Simply fold the cover back and slide it onto the deck.
There is an extensive instruction leaflet at the back of the in-room booklet.
Important Spa Maintenance: There is a floating chlorinator for your health and safety within the spa, if you remove please be sure to place it back in the spa at the end of your spa.
Our spas utilize a gas heating system and are programmed to filter and reheat daily between 10:30 AM and 12:30 PM. To allow the system to function properly—and to minimize noise disruption while you are enjoying the property. Please ensure the spa cover is replaced whenever it is not in use to avoid leaves and guest frogs.
HOUSE RULES
We want you to have an unforgettable stay, but we kindly ask that you respect our property and our lovely neighbours:
Quiet Hours: 10:00 PM – 8:00 AM. Sound travels easily across the valley.
Smoking: Strictly no smoking or vaping inside the villas.
Events: No unauthorized parties or extra visitors without prior approval.
Pets: Villa One is strictly pet-free - Should you wish to travel with your furry companion next time, we offer Villa Two as pet friendly accommodation.
Eco-Awareness: Please turn off the air conditioning and heating when leaving the villa for the day.
LOCAL SHOPPING
There is a new shopping hub 15 minutes drive away, approximately 12km at; 22 Empire St, Branxton NSW 2335
The shopping area features a; Coles, Aldi, Service Stations, Dominos, McDonalds, KFC, Snap Fitness, Petbarn and Mitre10.
SAFETY & EMERGENCY
In an Emergency: Dial 000 for Police, Fire, or Ambulance.
Property Address: 274 Old North Road, Pokolbin and provide them with your gate code.
First Aid Kit: Located in the cupboard under the kitchen sink.
Fire Extinguisher & Blanket: Mounted in the kitchen area.
Nearest Medical Centre: Cessnock District Hospital (24-hour Emergency), approx. 15 minutes away.
AS YOU LEAVE
We hope you had a lovely stay! When checking out, simply leave the keys back in your lock box, and we would greatly appreciate a text message to 0403 058 564 letting us know you’ve left.
We’ll take it from there and will look forward to your return.
LOVED YOUR STAY?
Five-star reviews mean the world to us as small business owners. If you enjoyed your time here, please consider leaving us a review on your booking platform.
Or leave a review on Google by clicking here.
We do hope that you will visit us again, and remember if anything we can help with don’t hesitate to contact us, we’re here to help.
Stanford & Mike